Shoretel s call manager software provides a visual, informationrich interface for managing and controlling communicationsboth telephone calls and voice mail. Shoretel ip phones specifications shoretel offers a wide range of ip phones with the right solution for every userfrom executive to remote office worker, and operator to call center supervisor. Popular desk phones found in many installations include the popular shorephone 230, 530 and 560 models. Shoretel communicator presents a single interface to manage business communications using your shoretel desk phone, computer, mobile phone, or home telephone. To purchase the shoretel 230 ip phone or any of our other new and refurbished business phones and phone systems, please visit or call 8005648045. Although they are ip they cannot be used with asterisk based pbxs like other standard based sip phones such as polycom, digium, grandstream and others. Shoretel ip phone 420 user guide headsets direct, inc. An sntp simple network time protocol server exists in almost every business. Quick start guide for the shoretel 230 telephone and voice mail. Placing calls answering calls sending an incoming call to. Shoretel 230230g quick reference guide pbxmechanic. Plantronics wireless headset configuration for shoretel 230.
After hours and when the phone has not been used for a certain length of time, the phone. You can also access a users voicemail from an outside phone and other call options using similar methods, all of which you can find in the user manual of the device. Shoretel 230 ip phone 10196, 10197 the shoretel shorephone ip 230 delivers a bundle of features including three line appearances, eight function keys, four soft keys, and a headset jack. Shorephone ip telephones are designed to enable effortless communication. The table below lists the static and blinking icons, as well as. Ovislink headsets for shoretel phone shoretel ip phone. Ip 230 manual ip 230 quick reference ip 265 manual ip 265 quick reference ip 420 manual. Using shoretel communicator simplifies your dayto day communications, streamlines your work, and.
For additional details on the information contained in this quick reference card, please consult the ip 230 230g user guide. Dec 27, 20 press the voice mail button on your shoretel phone. Its like im in administrative lockout mode or something. If this is your first visit, be sure to check out the faq by clicking the link above. This means that you can move seamlessly between voice, video, or instant messages im. Specifications shoretel ip phones advanced telecom. Shoretel 230 230g quick reference guide created date. Your phone can receive calls, and you can check for new messages. Your extension is now assigned to your phone, and your phone displays your name and extension.
To change the custom buttons on your ip 212k, 230, 560 phone or bb24 device via the telephone interface, follow the procedure below. You can connect a supported headset into the 230 230g ip phone by plugging the headset into the headset jack at the left corner of the phone. Numerous headsets are compatible with shoretel telephones, but finding the correct amplifier or directconnect cable is the key to getting a headset to work properly with your shoretel phone. Shoretel shorephone ip 230 manuals and user guides, ip. Watch these in depth videos and learn how the shoretel phones work. User manuals, guides and specifications for your shoretel shorephone ip 230 ip phone, telephone. Your phone has many unique features, including an intuitive visual interface, custom keys, quick dialer directory, call handling modes for when you do not want to be disturbed, intercom, conferencing up to six parties, and much more. Your phone s display your shoretel ip phone s display shows your name and extension, call handling mode, call appearance, monitored extensions, calls, duration of call, voice messages, date and time, soft key functions, and your phone s operating status. The shoretel 230 ip phones are ergonomically designed, high performing and offer an ideal communication solution for everyone in your organization, giving users the freedom to communicate easily and effectively. To start viewing messages, select the forum that you want to visit from the selection below. How to reset a shoretel phone to factory settings hass it. The software works in concert with your 230 ip phone to let you perform the following.
The phone will reset and display factory test kpd mode again. A double ring signals an internal call, while a single ring signals an external call. At first people may think that the shoretel phones get their time from the hq or dvs server, this is incorrect. Shoretel ip phones that support dhcp option 156 are shoretel.
If you have the shoretel 230 ip phone, a steady flashing light one your phone s rightmost upper corner and stutter dial tone will signify that you have unheard messages. Page 7 guide to status icons your shoretel ip phone offers icons to help indicate the call state for the device. Your phone has many unique features, including an intuitive visual interface, custom keys, quick dialer directory, call handling modes for when you do not want to be disturbed, intercom, conferencing and much more. To make calls, answer calls, switch among headset, handset and speaker, use the headset button on the shoretel ip phone s keypad. The phone receives the necessary information through a vendorspecific dhcp option.
This simplifies the units construction while keeping sound quality superb. Shoretel shorephone ip 230 user manual pdf download. The shoretel ip230g offers an improvement over the traditional shoretel 230 by including a gigabit ethernet switch in the bottom of the phone. This should work with nearly every shoretel phone, but not with ip8000 phones that are just shoretel labeled. You can connect a supported headset into the 230 230g ip phone by plugging the headset into the headset jack at the left corner of the phone chassis. View and download shoretel shorephone ip 230 user manual online. Operating your phone this section provides an overview of the following basic phone tasks.
Figure 1 provides an overview of the ip480480g phone components. Shoretel shorephone ip 230 user manual page 1 of 44. How to log in and out of shoretel desk phone welcome to. Page 1 shoretel 230 ip phone user guide managing calls. Shoretel programmable buttons user guide supplement to ip.
Designed specifically for compatible shoretel models, you can activate your shoretel headset via the phone s headset button. Download shoretel phone, known as shore phone guides for the 110ip, 230ip, and the 500 series ip phones along with the 8000 conference phone user guide. Shoretel shorephone ip 230 user manual page 2 of 44. The shoretel shorephone ip 230 230g quick install guide is here for download. The userfriendly interface lets you access all of the features and functions of your shoretel ip phone system, including unified messaging, pointandclick call management, customizable callhandling, and visual voice mail from your windowsbased pc. If you have forgotten your voicemail password, tech support can reset your voicemail password to a temporary password. Never miss an important call or message when you set up your voicemail system. The steps to activatedeactivate the shoretel extension assignment feature are listed below. From the older 200500 series to the brand new 400 series, its all. How to log in and out of shoretel desk phone welcome. I dont have a headset or anything, just the plain phone. The password is the voicemail password for the user currently logged into the phone.
Step 3click on the ip phoneslink and then the individual ip phoneslink to display a list of devices on this system. Enter the values listed in table above when prompted. Sep 14, 2016 to log into a shoretel phone that has someone elses name. If these options are not available, shoretel s ip phones use option 66. Shoretel compatible plantronics hw520 encorepro 520 ultra noisecanceling voip headset bundle for shoretel ip phones. Guide to status icons guide to status icons your shoretel ip phone offers icons to help indicate the call state for the device.
Guide to status icons your shoretel ip phone offers icons to help indicate the call state for the device. Shoretel is a leading telephone company and has done an excellent job integrating telephone headset usage into their complete line of ip telephones. Shoretel shorephone 230 ip black phone pc liquidations. Shoretel ip phone s headset jack is located at the back of the phone next to the handset jack.
If the information is available, the callers name, number, and the incoming. Shoretel shorephone programmable buttons user guide. The shoretel 230g is a 3 line phone designed for use with shoretel unified communications uc platforms. Jul 24, 2006 to change the custom buttons on your ip 212k, 230, 560 phone or bb24 device via the telephone interface, follow the procedure below. Quick reference guide shoretel communicator 1 make a call 2 search bar 1 in the search bar on any of the communicator screens begin to type the name of the person you want to phone 2 the matching names will be filtered. Steady green in use by you blinking green on hold, or call parked, or incoming call, or active call main display custom keys monitored extension unheard voice messages idle. Led color guide for shoretel 230 custom keys your shoretel 230 ip phone also provides color cues to help you determine the operational status as follows. Although they are ip they cannot be used with asterisk based pbxs like other standard based sip. Overview of the shoretel ip phone 480480g getting started 1 shoretel ip phone 480480g user guide 8 overview of the shoretel ip phone 480480g welcome to your shoretel ip phone. I went to another phone and it worked as intended so obviously its programming or something ive done to my phone. The ip shoretel 230 is the ultimate model for the organization or individual who relies on telephone communications. Operating your phone getting started 1 shoretel ip phone 420 user guide 9 8. Screen should be back to normal you will see the firmware is downloaded.
The shoretel 230g is a standard deskphone designed for the majority of users in a business. It is a required part of a microsoft active directory domain and almost all domain controllers can provide sntp services. Figure 2 on page 9 shows the ports on the back of the phone. For the contrast, see the phone user guide, which says. These phones are proprietary phones for shoregear ippbx switches and other shoretel equipment. On shoretel 230 and 230g phones, the call key also blinks green. Transferring calls with a shoretel ip phone youtube. Step 2click on the administrationlink to expand the list if it has not already been expanded. Our shoretel phone headsets connect directly to your shoretel phone s headset jack, without requiring an amplifier. Shoretel 230 ip phone user guide college of the atlantic. Database contains 7 shoretel shorephone ip 230 manuals available for free online viewing or downloading in pdf. Shoretel shorephone ip 230 manuals and user guides, ip phone. To check your email from another shoretel ip230 phone on your network, press the voicemail button, the pound key followed by your extension number and then the pound key again. It is a required part of a microsoft active directory domain and almost all.
Shoretel ip phones have a builtin configuration to seek the shoretel servers address as vendor specific dhcp option 156. Shoretel headsets everything you need to know for shoretel. Video goes through the process of setting up a plantronics co54 headset on a shoretel 230 ip phone. Shoretel ip phones have headset button on the phone s keypad. If you are using a ip 400 series desk phone, press the voicemail function key. To dial into the voicemail system to record your personal greeting and name, and change the type of greeting that is played when callers reach your voicemail, use the following instructions for your shoretel sky phone system. For details about using the phone, see the shoretel ip phone 480480g user guide. Shoretel ip phones offer all the advanced features and quality that users demand, and are preconfigured to match the. How to reset a shoretel phone to factory settings hass. Shoretel now mitel phones are designed to get their time from an sntp server. May 17, 2010 when the user is done using that particular phone, they can simply unassign their extension and calls revert back to their home telephone. Apr 04, 2006 led color guide for shoretel 230 custom keys your shoretel 230 ip phone also provides color cues to help you determine the operational status as follows. Shoretel shorephone ip 230 user manual pdf download manualslib.
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